Customer technical support
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Our online customer support includes a trouble ticketing system, software updates and documentation.
Please note our trouble ticketing system and support resources are for CBNL contracted customers only. If you’re looking for general information, please contact our sales team.
Register for our support resources
To access the online resources below, you’ll first need to register your details here.
Support resources are for CBNL customers only, please contact our sales team for general enquiries.
Raise a support ticket online
- Raise a support ticket
- Email us at support@cbnlafrica.com
- Contact our sales team
- Call us on +27218136082
- Complete a Return Material Authorization (RMA) form
- Send email to cases.support@cbnlafrica.com to open a support ticket
- CBNL customer service is managed by our global support team who will contact you to help with your request.
- For urgent support, please both call and email us.